Due to the nature of this offer and our facilities, we can only offer it for the amplifiers that we carry.
As audiophiles ourselves, we know that it takes listening in your own environment, with your own system and your own music, to fully understand and appreciate the performance of a new piece of equipment. To facilitate your full satisfaction with a product, we offer a 30 day period for our speaker amplifiers and a 15-day period for our headphone amplifiers during which you can return your amp for any reason.
This program is subject to the following conditions:
- Trial period begins upon reception of product
- Return can be for any reason, but you must call or email within the trial period for return authorization
- Equipment must be returned in as-new condition (opening the unit and replacing parts, including tubes, causes the unit to no longer be "as-new," and thus voids this offer), or you may be liable for repair costs
- Returns must be shipped within one week of receiving return authorization
- We will pay return shipping for CONUS customers, all international customers will be responsible for paying shipping
- International returns must be shipped to us with freight and customs brokerage fees pre-paid
- Shipping charges, customs fees, and customs brokerage fees will not be refunded or reimbursed (international customers only)
- Original purchase funds will be refunded within five business days of the receipt of the unit